Privacy Policy for Lucky Charm

Last updated: August 12, 2025

1. Introduction

This Privacy Policy explains how KarkayuGames ("we", "our" or "us") collects, uses, and shares information from users of the mobile application High or Low, published on Google Play. By installing or using the game, you agree to the practices described in this document.

2. Data Controller

KarkayuGames
Email: contact@karkayugames.com

3. Data We Collect

Category	Examples	Purpose	Mandatory?	Shared with Third Parties?
Device Identifiers	Advertising ID (AAID/IDFA), installation ID, notification tokens	Functionality, analytics, fraud prevention, advertising (if enabled)	Yes, for basic functionality	Possible (analytics/ads SDKs)
Usage Data	Gameplay events, sessions, progress, crash logs	Product improvement, support, diagnostics	No	Yes (analytics/diagnostics)
Purchase Information	In-app purchase history (no payment card data)	Service provision, accounting, anti-fraud	No	Yes (Google Play Billing)
Contact Information (if provided)	Support email, forms	User support and communication	No	No, except support providers
Approximate Location (optional)	Derived from IP/region	Analytics, regional compliance, ads (if applicable)	No	Possible (ads/analytics SDKs)

4. Purposes and Legal Basis

Service provision (contract performance): enable gameplay, save progress, process in-app purchases.
Analytics and improvements (legitimate interest/consent): measure usage, detect issues, improve experience.
Personalized/non-personalized ads (consent/legitimate interest, depending on jurisdiction): show ads to keep the game free. You can change preferences in the in-game consent panel.
Fraud prevention and security (legitimate interest/legal obligation): prevent abuse and ensure integrity.
Legal obligations: accounting, responding to authorities.

5. Third-Party Services and SDKs

We may use third-party services that process data on our behalf, such as:

Google Play Services (Android core services and distribution)
Google Play Billing (in-app purchases)
Firebase (Analytics, Crashlytics)
AdMob or other ad networks (monetization)
Support providers (ticketing/email systems)

6. Data Retention

Usage/analytics data: up to 14 months
Crash logs: up to 12 months
Purchase information: up to 5 years (legal requirements)
Support requests: up to 12 months after closure

7. Your Rights

Depending on your location, you may have rights to:

Access, rectify, or delete your data
Restrict or object to processing
Data portability
Withdraw consent at any time (no retroactive effect)

To exercise these rights, email us at contact@karkayugames.com.

8. Children's Privacy

This game is not directed at children under 13/16 and we do not knowingly collect their data. If you believe a child has provided data without proper consent, contact us and we will delete it.

9. Security

We implement technical and organizational measures to protect your data (encryption in transit, access controls, data minimization). However, no system is completely secure; we recommend keeping your device updated.

10. International Transfers

Some providers may process data outside your country. When transferring data from the EEA/UK to countries without adequate protection, we use safeguards such as Standard Contractual Clauses.

11. Changes

We may update this policy to reflect changes in the game or legal requirements. The revised version will be posted on this page with the updated date.

12. Contact

Email: contact@karkayugames.com